Dear Silk Blooms
I am writing to thank you so very much for my order which I have now received.
My flowers are beautiful and everything I had hoped for, I made a few colour change requests and the colours you used were exactly what I wanted - Perfect.
Also I would like to say that your customer service was excellent, all the staff I dealt with were so helpful and kind.
Thank you so much.
with very best regards
Lindsey (a very happy customer!)...